Case Study

Vancouver Dental Practice +127% Increase in New Patient Appointments

A Vancouver dental practice wanted to generate more new patient opportunities through Google and build a stronger source of predictable patient acquisition. We focused on local SEO, high intent dental searches, location focused content, and conversion improvements to help more prospective patients find and contact the practice.

At a Glance
INDUSTRY

Dental

LOCATION

Vancouver, BC

Primary focus
Client relationship

Client since 2024 · Current

The TL;DR

The quick answer

The practice needed a stronger way to compete for patients searching for dental services in Vancouver.

We focused on improving local search visibility, strengthening service and location relevance, creating content around patient search intent, and improving conversion paths throughout the website.

The result was a 127% increase in new patient appointments, with 55 appointments increasing to 125 appointments during a 12 month period.

Why this matters

For a dental practice, ranking higher is only useful if that visibility reaches people who are actually looking for care.

The goal was to connect local search demand → website visit → inquiry → appointment.

The Challenge

What was holding growth back.

The practice offered quality dental care in Vancouver but was not capturing enough of the local search demand already happening around its services.

For a dental practice, being visible when someone searches for a service such as “dentist Vancouver,” “emergency dentist Vancouver,” or “dental implants Vancouver” can directly influence which practice they contact.

The website had several opportunities to improve its ability to capture this demand.

The main challenges included:

  • Limited visibility for important dental service and location searches
  • Service pages that were not fully aligned with high intent search behavior
  • Opportunities to strengthen local search relevance
  • Website conversion paths that could make it easier for prospective patients to take the next step
What we set out to do

1. Increase visibility for relevant dental searches in Vancouver.

2. Capture more high intent local search traffic.

3. Improve the website experience for prospective patients.

4. Generate more calls, inquiries, and new patient appointments through the practice’s own website.
The Approach

A Search Strategy Built to Turn Local Demand Into New Patient Opportunities

We built the strategy around how prospective patients search, evaluate, and choose a dentist in Vancouver. From capturing high intent searches to strengthening local relevance, creating service focused content, and improving the path to appointment, every part of the approach was designed to connect search visibility with a clear next step.

Capture High Intent Dental Searches:

We identified searches connected to the services and locations the practice wanted to be found for.

Rather than focusing on traffic alone, the strategy prioritized searches with clear commercial intent, such as people actively looking for a dentist or specific dental treatment in Vancouver.

Strengthen Local Search Visibility:

We improved the website’s relevance around Vancouver and the specific dental services offered by the practice.

This helped create clearer signals around who the practice serves, where it operates, and what treatments it provides.

Build Service Focused Content: We developed and optimized pages around relevant dental services and patient questions.

Each page was designed to serve a specific search intent while giving prospective patients the information they need to evaluate the practice.

Improve the Path to Appointment: Search visibility was only one part of the strategy.

We also improved calls to action, navigation, and other conversion elements so prospective patients had a clearer next step after arriving on the website.

What We Did

The work, step by step

Website & SEO Audit

Audited the website to identify technical, content, and search visibility opportunities that could limit organic performance.

Local Keyword Research

Researched dental searches by service and location to identify opportunities with relevant local and commercial intent.

Service Page Optimization

Optimized key dental service pages around the searches prospective patients use when researching treatment options.

Content Marketing

Created and optimized content around relevant dental topics and patient search behavior to expand the practice’s organic search footprint.

Internal Linking

Improved internal linking between relevant service and supporting content to create a clearer website structure.

Conversion Optimization

Refined calls to action and website navigation to make it easier for prospective patients to contact the practice and take the next step toward booking. 

The Results

What changed and what the numbers show.

The practice saw measurable growth in both search visibility and new patient opportunities after implementing the strategy. New patient appointments increased from 55 to 125, while stronger local search visibility helped the practice reach more prospective patients searching for dental services in Vancouver.

127%

Increase in new patient appointments

125

New patient appointments generated

+93%

Increase in local search visibility

 

What changed

Greater visibility for high intent dental and location based searches.

Stronger relevance across key dental service pages and Vancouver searches.

More opportunities for prospective patients to discover the practice through organic search.

A clearer path from search discovery to contacting and booking with the practice.

The Numbers

Business impact, 12 months post-launch

Organic search clicks

Before: 1,250
After: 2,300
Change: +84%

New patient conversion rate

Before: 2.4%
After: 4.1%
Change: +71%

Local search visibility

Before: 42%
After: 81%
Change: +93%

What the data can and can’t tell us

Impressions show how often the practice appeared in search results, so they are a measure of search visibility.

They do not, on their own, tell us how many people clicked, contacted the practice, booked an appointment, or generated revenue. Other factors, including paid advertising, referrals, brand awareness, seasonality, and other marketing activities, may also have influenced the results.

Two Hello Search Marketing team members reviewing a website design on a tablet and laptop at a kitchen island
The Lesson

Practical lesson

Local SEO works best when it is built around the services patients are actually searching for.

A dental practice does not need to rank for every possible dental keyword. The opportunity is to become more visible for the searches that connect the right patient with the right service in the right geographic market.

For a Vancouver dentist, that means building clear relevance around services, location, patient intent, and the path to booking.

Service connection

increased

Technologies Used

Google Search Console

Google Analytics 4

Google Business Profile

SEMrush

Screaming Frog

WordPress

Client Testimonial
“Since working with Hello Search Marketing, we’ve seen a noticeable improvement in our online visibility and the number of new patients finding us through Google.”

— Peter Tod, Practice Owner & Dentist

What You Can Do to Improve Your Local Search Visibility

If your dental practice wants to generate more patients
through Google, start by evaluating:

Which dental services are generating search demand

Whether your service pages match patient search intent

How visible your practice is for Vancouver based searches

How visible your practice is for Vancouver based searches

Whether your website gives prospective patients a clear path to contact the practice

Whether calls and inquiries are being properly tracked

Useful Next Steps

Explore the work behind this story.

Questions Before You Decide

Frequently asked questions

Yes. Organic search clicks increased from 1,250 to 2,300, an 84% increase during the first 12 months post launch.

Yes. Local search visibility increased from 42% to 81%, representing a 93% increase based on the measurement used in the campaign.

The new patient conversion rate increased from 2.4% to 4.1%, a 71% increase. This indicates that a greater percentage of visitors were taking a measurable next step toward becoming a patient.

Not by itself. Search impressions measure visibility, while the practice’s 55 to 125 increase in new patient appointments provides a separate business outcome. Other factors, including referrals, paid advertising, seasonality, and other marketing activity, may also influence appointment volume.

The strategy combined local SEO, high intent keyword research, service page optimization, content marketing, internal linking, and conversion optimization rather than relying on rankings or traffic alone.

Your Next Move

Want results like these?

If your Vancouver dental practice is relying on referrals, directories, or paid advertising to generate new patients, there may be an opportunity to capture more of the demand already happening on Google.

The first step is understanding what prospective patients are searching for, where your practice currently appears, and what is preventing more of those searches from becoming appointments.

Client Experiences, In Their Own Words

Hear directly from the people we’ve had the privilege of serving. Explore their personal stories, listen to their experiences, and discover how our team has supported them throughout their journey. From heartfelt video testimonials to individual client stories and Google reviews, these are real experiences shared in their own words. We’re grateful for the trust our clients place in us, and we’re proud to let their experiences speak for themselves.

EXCELLENT
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Based on 36 reviews
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Leela Holt profile picture
Leela Holt
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Arpi is one of the most strategic marketers I've met. She has a deep understanding of SEO, marketing consulting, and how businesses can build systems that generate long-term growth. I highly recommend Hello Search Marketing to any business looking to grow online.
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Savannah Kieswetter profile picture
Savannah Kieswetter
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Working with Arpi and Kris at Hello Search Marketing has been amazing. They helped optimize our website, improve our SEO, and fully optimize our Google Business Profile. In just a few months, our organic website traffic increased by over 240%, our Google Business Profile views grew by 300%+, and we received significantly more calls and qualified leads. We also started ranking on the first page of Google for several important local keywords. If you're looking for an SEO agency in Vancouver that understands local SEO, Google Business Profile optimization, website SEO, and organic marketing, I highly recommend Hello Search Marketing. They're knowledgeable, professional, and truly focused on helping businesses grow.
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Max Scholz profile picture
Max Scholz
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Working with Arpi and Kris has been one of the best investments we've made in our marketing. Over 6-8 months, our organic website traffic increased by 72%, qualified leads grew by 48%, and our website conversion rate improved from 2.4% to 4.1% after they redesigned our conversion funnel. They also helped us implement AI-powered follow-up systems that reduced our average response time by 80% and improved client retention by 22%. As a healthcare clinic, we appreciated their understanding of healthcare marketing and their attention to patient privacy. They were knowledgeable about PIPEDA and HIPAA considerations and helped us build marketing systems with data protection in mind. If you're looking for an SEO agency in Vancouver that focuses on measurable growth and understands regulated industries, we'd confidently recommend them.
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Abby R profile picture
Abby R
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The biggest shift for us was understanding how SEO is evolving with AI. After implementing the strategy, we saw more visibility across Google and newer search experiences. It doesn’t feel like outdated SEO tactics, it feels like something built for where search is going. Love working with Arpi! highly recommed, you won’t regret!
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Social Media Digital profile picture
Social Media Digital
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Arpy, the owner, is great! Within 2–3 months, we went from mostly referrals to generating 15–25 monthly leads from Google. Our local visibility improved significantly, and SEO now plays a key role in our consistent client flow.
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Bali Body Club profile picture
Bali Body Club
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Over the last 6 months working with Arpi and Hello Search Marketing, our organic traffic increased by over 85% and we started ranking on page 1 for several local Vancouver keywords. We’re now getting consistent weekly leads from Google Maps and local search instead of relying only on referrals. Highly recommend if you want a reliable SEO agency in Vancouver that actually understands modern SEO and AI search.
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Alyssa Gonzalez profile picture
Alyssa Gonzalez
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In the first 3 months, we went from relying almost entirely on referrals to generating 20+ inbound leads per month directly from Google. Our local visibility increased by around 70%, and our Google Business Profile became a consistent, reliable lead source which made revenue feel way more predictable month to month. What really stood out about working with Arpi is how clearly she understands where SEO is going, especially with AI and how people are actually searching now. This wasn’t outdated, checkbox SEO. Everything felt intentional, modern, and built for long-term visibility across Google and newer search experiences. She’s super clear, strategic, and genuinely cares about getting real results, not just vanity metrics. You always know what’s being worked on and why. Highly recommend. You won’t regret it. Best marketing agency in vancouver and lower mainland!
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Olya Zhilinskaya profile picture
Olya Zhilinskaya
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Arpi has a strong, practical understanding of marketing across strategy, execution, and performance channels, with a clear ability to connect activity directly to business outcomes. She thinks beyond surface-level tactics and focuses on what actually drives growth, not just what looks good on paper.
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Joana Lee profile picture
Joana Lee
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Arpi has a strong grasp of digital marketing, SEO and how AI search is changing visibility in Vancouver. Super clear, strategic, and results focused. Highly recommend Hello Search Marketing. Will continue working with her!
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